FABRIC DEPARTMENT POLICIES
Samples of any fabric may be requested. We will supply up to six (6) samples of approximately 1/2 “width free of charge. Additional samples may be requested for .50 cents each. Samples will be sent via regular mail USPS. This policy applies to samples sent through the USPS and via e-mail.
Full bolts purchased receive a 10% discount. Billing is made based on yardage marked on bolt by manufacture. No additional allowances are made for shortages or flaws. If you desire us to measure & check for flaws on full bolts no discount will be given for full bolt purchase.
GIFT CARD POLICIES
- We will ship gift cards purchased online free with no sales tax.
- Gift cards can be redeemed online.
- Choose from $25, $50, $75 and $100.
- Arrives via postal mail within 6-9 business days.
- Carry no expiration date.
- May be used for multiple purchases
RETURN POLICY YODERDEPARTMENTSTORE.COM
We will issue a full refund for most items returned within 90 days in new condition. No refunds will be processed for items greater than 90 days.
While we can replace damaged or defective merchandise, we can't exchange items. Please return the unwanted item for a refund and place a new order for the item you want. When we receive your return, we'll issue a refund. If the item was sent to you as a gift, we'll send you a gift card for the amount of the refund.
We're unable to honor previous sale prices or promotions when you place your new order.
To return an item purchased on YoderDepartmentStore.com or at our store:
All your items purchased on YoderDepartmentStore.com can be returned directly to Yoder Department Store or by mail.
The original printed receipt or gift receipt included with your shipment must accompany each item returned. No refunds will be issued for any items returned without a receipt. If you choose to return your item to the store, shipping and handling cannot be refunded. Items eligible for returns must be new, unused, and contain all original product packaging and accessories. Fabric must be new and not have been washed. A re-stocking fee for returned fabric will be charged equal one-half yard of the original cost of the fabric being returned. Gift Cards cannot be returned. If you do not have an account with us, you will need to establish one. Please click here to open a new account.
Merchandise deemed to be defective will be replaced with the same or if the same product is not available, a refund will be issued. Defective merchandise is deemed so at our sole discretion. All claims of defective merchandise must be made within 14 days of the original sale. We are unable to process any claims beyond 14 days.
PACKING & SENDING A RETURN
You can mail your return to us in just a few simple steps.
- Pack the items along with the packing slip securely in a box. You can use the box the items arrived in or another box, if you prefer.
- Include a note how you received the item, the reason for the return and the quantity.
- Affix the shipping label to the outside of the box.
- Leave the package for your mail carrier to pick up.
If the return is a result of our error, you will be refunded return shipping charges.
Refunds for items purchased at Yoder Department Store and YoderDepartmentStore.com vary slightly, depending upon where you return your item (either to the store or by mail) and if you purchased the item or if you received it as a gift.
All refunds for purchased items in the store or on-line will be issued in the same form of payment originally used, including e-checks, credit cards and Gift Cards. Refunds by mail are issued within seven to 14 days of receiving your returned item. We will notify you via e-mail as soon as your refund is processed.
- Credit Card Refunds: If you purchased with a credit card, your refund will be credited back to the original credit card.
- Gift Card Refunds: If you purchased your item with a Yoder’s Gift Card, your refund will be mailed to you as a Yoder’s Gift Card. Yoder’s Gift Cards can be used at the store or on YoderDepartmentStore.com
Refunds for gifts purchased at Yoder Department Store will be issued as Gift Cards, which can be used online or in our store.
Important Information About Refunds:
- Unless the return is a result of our error, the cost of returning the product is at the purchaser’s expense.
- Shipping and handling will not be refunded unless the return is a result of our error.
- The appropriate tax amount will be included with your refund. If a promotional code or discount was used to purchase the item, only the actual price paid will be refunded.
SITE USE AGREEMENT
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Welcome to Yoder Department Store (‘Yoder Department Store, Inc.'), where we and our affiliates provide information, goods and services to you subject to the following conditions. If you visit, download information or shop at www.YoderDepartmentStore.com (hereinafter referred to as 'Site'), you accept these conditions. Please read them carefully.
By using this website located at www.YoderDepartmentStore.com ("Site"), you signify your agreement to all terms, conditions and notices contained or referenced herein. If you do not agree with the terms and conditions of using this Site Use Agreement, please do not use this site. We reserve the right to, as determined in our discretion, update or revise any terms or conditions herein at anytime. Please check the Site Use Agreement periodically for changes.
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. YoderDepartmentStore.com sells goods and services to adults who can purchase with a credit card or other similar means. If you are under 18 years of age, you may use the Site only with involvement and consent of a parent or guardian. YoderDepartmentStore.com and its affiliates reserve the right to at any time refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Please review our Privacy Notice, which also governs your visit to YoderDepartmentStore.com, to understand our practices.
When you visit the YoderDepartmentStore.com Site, or send e-mail to us, you are communicating with us electronically without limitation, and therefore consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, and that you hereby consent to receive promotional, transactional or service related email communications from us, without limitation.
LICENSE AND SITE ACCESS
Use of the Site grants authorized persons a limited license to access and make personal use of this Site, and not to download (other than page caching) or modify the Site, or any portion of it, except with express written consent of Yoder Department Store, Inc. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site, nor any portion of this Site, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Yoder Department Store, Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) displayed within the Site and our affiliates without our express written consent. You may not use any Meta tags or any other "hidden text" utilizing the YoderDepartmentStore.com name or derivative names or marks, without the express written consent of Yoder Department Store, Inc. Any unauthorized Site use terminates the permission or license granted by Yoder Department Store, Inc. You, as a consumer, are not allowed to create a hyperlink to YoderDepartmentStore.com. You may not use any YoderDepartmentStore.com logo or other proprietary graphic or trademark as part of the link without our express written permission.
RESTRICTIONS ON USE OF MATERIALS
This Site is owned and operated by Yoder Department Store, Inc. (hereinafter referred to as "Yoder Department Store", "we," "us," or "our" herein). All information of any kind or nature, received, viewed or communicated in connection with the Site, including customer account information, is deemed to be owned, controlled and reserved for any and all legitimate business purposes, without limitation, by Yoder Department Store. No materials, information, data or images may be copied, reproduced, transmitted, republished, uploaded, posted, or distributed in any way, except that you may download one copy of the materials on any single computer for your non-commercial use only, provided that you keep intact all copyright and other proprietary notices. Modification or use of the materials, information, goods or services obtained through the use of the Site, or use of the materials within the Site for any other purpose, is a violation of Yoder Department Store, Inc. copyright and other proprietary and contractual rights. The use of any such material on any other website or networked computer environment is prohibited. Except as otherwise indicated on this Site and except for the trademarks, service marks and trade names of other companies that are displayed on the Site, all trademarks, service marks and trade names are proprietary to Yoder Department Store.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Site visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. YoderDepartmentStore.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant YoderDepartmentStore.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant YoderDepartmentStore.com and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Yoder Department Store, Inc., or its affiliates, for all claims resulting from content you supply. YoderDepartmentStore.com has the right, but not the obligation, to monitor and edit or remove any activity or content, and takes no responsibility and assumes no liability for any content posted by you or any third party.
YoderDepartmentStore.com and its affiliates attempt to be as accurate as possible. However, YoderDepartmentStore.com does not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. If a product offered by YoderDepartmentStore.com itself is not as described, your sole remedy is to return it and its packaging in unused condition.
DISCLAIMER AND LIMITATION OF LIABILITY
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, YODER DEPARTMENT STORE, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF USE FOR A PARTICULAR PURPOSE. YODER DEPARTMENT STORE, INC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YODER DEPARTMENT STORE, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU, (NOT YODER DEPARTMENT STORE, INC.), WILL ASSUME THE ENTIRE COST OF ALL RESULTING NECESSARY SERVICING, REPAIR, OR CORRECTION, IF ANY. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
In no event will Yoder Department Store, Inc. be liable to any party, for any direct, indirect, special, incidental or consequential damages for any losses associated with use of the Site, or the textual information, images, data, files, software or materials found within, including, without limitation, any lost profits, business interruption, loss of programs or other data, even if Yoder Department Store, Inc. is expressly advised of the possibility of such damages.
RISK OF LOSS
All items purchased from or through YoderDepartmentStore.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are the property of Yoder Department Store, Inc., or its suppliers, and are protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Yoder Department Store, Inc. and protected by U.S. and international copyright laws.
PROHIBITED USES OF SITE
Commercial Dealers, Distributors, Wholesalers, Manufacturers, together with their respective Officers, Directors, Employees, Agents, Successors and Assigns, (hereinafter referred to as "Commercial Entities"), are prohibited from using the Site for any purpose, or accessing or purchasing goods or services resulting from use of the Site. Commercial Entities improperly utilizing this Site as set forth in this Agreement in any manner, shall, without limitation, indemnify and hold Yoder Department Store, Inc. and its affiliated entities, harmless for any and all losses or damages sustained by Yoder Department Store, Inc., of losses or damages of whatever kind or nature, including actual attorney fees, damages, fees and court costs, resulting from any use of any information, photos, images, data, pages, goods or services obtained through the use of our web site. Any Commercial Entities who falsely represent themselves as "consumers" or "store fitted customers" wrongfully using the Site or undertaking the purchase of goods or services offered through the Site through any means whatsoever, including, but not limited to, purchases effected by email, instant message, facsimile, purchase order, telephone, e-commerce or any other means whatsoever, or, who undertake any act, intended or unintended, to in any way initiate, construe, allege, claim or represent any claimed violation of third party manufacturer sales distribution agreements to any party, either in oral or written form, which results in consequential losses and damages, or loss of business opportunity, shall be held legally responsible for any and all resulting losses or consequential damages sustained by Yoder Department Store, Inc. It is explicitly understood that Yoder Department Store, Inc. hereby reserves it's right to seek and obtain immediate temporary or injunctive relief orders against any Commercial Entities through a Court of Competent jurisdiction, without imposition of bond, at any time. Yoder Department Store, Inc. further reserves it's right to seek any appropriate additional consequential damages sustained through the prohibited use of the Site, any alleged act constituting tortuous business interference or any other contractual breach deemed to in any way harm Yoder Department Store, Inc., Inc ability to sell any goods or service, resulting from a judicial determination by a Court of competent jurisdiction as set forth in this Agreement
Any consumer related dispute relating in any way to your visit to www.YoderDepartmentStore.com or to goods or services purchased through YoderDepartmentStore.com shall be submitted to confidential arbitration in the judicial venue within or nearest to Shipshewana, Indiana, except that, to the extent you have in any manner violated or threatened to violate the contractual provisions of Site use and/or Yoder Department Store, Inc., intellectual property rights, Yoder Department Store, Inc., reserves its right to seek injunctive or other appropriate relief in any state or federal court as set forth herein, and you consent to exclusive jurisdiction and venue in such Courts. Arbitration under this Agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction as provided for herein. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
By visiting www.YoderDepartmentStore.com, you agree that the laws of the State of Indiana, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and YoderDepartmentStore.com or its affiliates. If any Site Use Conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition
Yoder Department Store, Inc. controls the Site from its offices in Shipshewana, Indiana, United States of America. You further agree that any legal action, proceeding or other matters relating to your access to or use of the site or its materials shall be governed by U.S. federal law or the laws of the State of Indiana. In the event of any legal action arising hereunder, you also agree to submit the jurisdiction and venue of any Federal or State courts in the Shipshewana area.
YoderDepartmentStore.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. We do not share your information with any affiliates.
- Send an e-mail
- Call us at (877) 768-1945 during our store hours
- Write us
If our information practices change in the future, we will post an updated policy on our website.
We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you visit our website, place an order online or by phone, make an in-store purchase, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online or by phone.
When you place an order or make a purchase from YoderDepartmentStore.com, your personal information is used to process your order, send you e-mail to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, contests, and promotions and to help us learn more about your shopping preferences if you subscribe.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, or if you do not want us to use your information to enhance your shopping experience with YoderDepartmentStore.com, please let us know by calling us at (877) 768-1945 or by sending us an e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file to ensure we honor your request. It may take up to 10 days to process your e-mail request, and 4-6 weeks to process your postal mail request, during which period you may continue to receive communications from YoderDepartmentStore.com.